Retail, E-Commerce & Consumer Goods
Store & DC Intelligence
Less spoilage and shrink, and a lighter load on the call centre.
See the full industry solution →The challenge
- • A refrigeration failure is discovered by staff, not by sensor.
- • Every store calls the same central number for every fault.
- • Spoilage is written off without being traced to an asset.
What the pilot does
- Monitors refrigeration and HVAC across a store cluster.
- Alerts on excursion risk before product is lost.
- Triages routine faults before they reach a person.
- Measures excursions and cost per store against baseline.
What we measure
Lead KPI
Store asset downtime (refrigeration, HVAC)
Pilot target: 30–50% fewer cold-chain excursions; 15–20% lower cost per store†
Supporting KPIs
- • Call-centre volume
- • Spoilage value
- • Engineer first-time fix
† Pilot target, confirmed against your own baseline in week one. Not a guaranteed result.
Cold-chain losses are quiet and continuous. A cluster of stores for six weeks is enough to show whether an alert arrives in time to save the stock.
InfinityOmnia modules used
By region
- GCC
- Mall operators and multi-brand retail groups.
- India
- Quick-commerce dark stores.
- USA
- Multi-site chains with distributed estates.
Pricing is shared after a scoping call
Launchpad is fixed-fee and fixed-timeline, but the scope depends on the site and the KPI, so we confirm it with you rather than publish a number that will not fit. The pilot fee is credited against your first-year subscription if you continue.
Already a customer? Sign in to see indicative ranges by region.
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