One Platform. Nine Powerful Solutions.
Command Every Moment. Control Every Outcome.
Total Clarity. Instant Action. Operational Transformation.
Unified Platform
All solutions work together seamlessly
Mobile-First
Optimized for field and office work
AI-Powered
Intelligent automation and insights
Showing 9 of 9 solutions
Unified Service Desk
Every Request. Every Channel. One Intelligent Desk.
Multi-channel ticketing, SLA automation, and preventive maintenance orchestration that transforms scattered support into unified service excellence.
Key Capabilities:
- Multi-channel intake (app, web, email, phone, IVR)
- AI-powered ticket classification & routing
- SLA timers with auto-escalation
Incident & Risk Intelligence
Capture. Route. Resolve. Faster Than Ever.
Smart incident management with AI-powered routing, digital evidence capture, and predictive compliance automation.
Key Capabilities:
- Instant mobile capture (photo/video/voice)
- AI smart-routing to nearest responder
- Digital audit trail for compliance
IoT + Digital Twin
See Everything. Predict Everything. Control Everything.
Real-time telemetry, predictive analytics, and OmniTwin visualizations that transform reactive monitoring into predictive control.
Key Capabilities:
- Multi-protocol device connectivity
- Predictive maintenance AI
- Digital twin visualization (OmniTwin)
Executive Intelligence
From Data to Decisions. In Real-Time.
Cross-site dashboards, OKRs, and performance analytics that give CXOs predictive insights and strategic alignment.
Key Capabilities:
- Customizable executive dashboards
- Cross-site performance comparison
- Predictive trend analysis
Command & Control
Command Every Moment. Control Every Outcome.
Real-time multi-site orchestration, emergency response, and operational visibility for organizations where seconds define outcomes.
Key Capabilities:
- Unified multi-zone command view
- Emergency response coordination
- Predictive incident intelligence
Hospitality Ops
Every Guest. Every Room. Every Moment Optimized.
AI-powered hotel operations, SLA optimization, and guest experience enhancement purpose-built for hospitality.
Key Capabilities:
- Predictive room maintenance
- Guest request AI routing
- Housekeeping workflow optimization
Mobile Workforce
Empower Your Team. Anywhere. Anytime.
Role-based mobile PWA for staff, supervisors, and field teams with voice commands and offline sync.
Key Capabilities:
- Offline-first operation with auto-sync
- Voice commands for hands-free operation
- Photo/video evidence capture
Audit & Compliance
Automated Audits. Real-Time Compliance. Zero Risk.
AI-powered audit management with automated checklists, evidence capture, and compliance scoring that transforms audit workflows from manual burden to strategic advantage.
Key Capabilities:
- AI Wizard for automated audit generation
- Real-time compliance scoring with letter grades
- Digital evidence capture and management
Edge Computing
Process at the Edge. Act in Real-Time.
Edge computing capabilities that bring processing power closer to data sources, enabling real-time decision-making and reduced latency for critical operations.
Key Capabilities:
- Edge device management and orchestration
- Real-time data processing at the edge
- Low-latency decision making
Integrated Platform Benefits
Our solutions work together as a unified platform, providing seamless data flow and comprehensive operational visibility across your entire organization.
Unified Data Model
Single source of truth across all operations
Native AI Integration
Intelligent automation built into every solution
Edge-to-Executive Visibility
From field operations to C-suite dashboards
Multi-Tenant Scalability
Enterprise-grade architecture for any scale
Why InfinityOmnia?
Built for operations, designed for transformation
vs. ServiceNow
More specialized for operations, faster deployment
vs. IBM Maximo
Modern UX, AI-native, better TCO
vs. Honeywell Forge
Broader industry coverage, open ecosystem
Ready to Transform Your Operations?
Discover how our integrated solutions can streamline your operations and drive measurable results.